Organizational Behaviour Understanding and Managing Life at Work 9th edition by Gary Johns Test bank

a. visible minorities.
b. men.
c. women.
d. people over the age of 40.
e. people under the age of 40.
 
Answer: d
Diff: 2
Type: MC
Page Reference: 20
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.
 
46) By the year 2015, 48 percent of Canada's working age population will be between the ages of
a. 25 and 44.
b. 45 and 64.
c. 15 and 34.
d. 35 and 54.
e. 55 and 74.
 
Answer: b
Diff: 3
Type: MC
Page Reference: 20
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.
 
47) What percent of workers are engaged?
a. One-half
b. One-third
c. One-fourth
d. One-fifth
e. One-sixth
 
Answer: b
Diff: 2
Type: MC
Page Reference: 23
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.
 
48) What are the major contributors to absenteeism?
a. Poor leadership and stress
b. Poor leadership and poorly designed jobs
c. Stress and poorly designed jobs
d. Stress and downsizing
e. Poor leadership and downsizing
 
Answer: c
Diff: 2
Type: MC
Page Reference: 21
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.
 
49) Which of the following is not associated with psychological capital?
a. Self-esteem
b. Self-efficacy
c. Optimism
d. Resilience
e. Hope
 
Answer: a
Diff: 2
Type: MC
Page Reference: 22
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.
 
50) Most of Canada's top CEOs believe that their number one priority is
a. attracting new employees.
b. motivating employees.
c. engaging employees.
d. financial performance and profitability.
e. retaining employees.
 
Answer: e
Diff: 1
Type: MC
Page Reference: 23
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.
 
51) TELUS is a good example of a company that
a. has increased employee engagement.
b. has many talent management practices.
c. has created a spiritual workplace.
d. has a diverse workplace.
e. has won awards for corporate social responsibility.
 
Answer: c
Diff: 2
Type: MC
Page Reference: 21
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.
 
52) Which of the following best represents the meaning of evidence-based management?
a. A manager designs a program to reduce absenteeism based on a program implemented in another organization.
b. A manager designs a program to reduce absenteeism based on his previous experience and intuition.
c. A manager designs a program to reduce absenteeism based on a principle he learned in an OB course.
d. A manager designs a program to reduce absenteeism based on an article he read in the newspaper.
e. A manager designs a program to reduce absenteeism based on a book he read on leadership.
 
Answer: c
Diff: 2
Type: MC
Page Reference: 11
Skill: Applied
Objective: 1.3 Define "management" and describe what managers do to accomplish goals.
 
53) Geert Hofstede's research on cross-cultural differences found that
a. technical and behavioural requirements differ across cultures.
b. technical and behavioural requirements are the same across cultures.
c. technical requirements differ, but behavioural requirements are the same across cultures.
d. behavioural requirements differ, but technical requirements are the same across cultures.
e. differences in technical and behavioural requirements depend on where one is in the world.
 
Answer: d
Diff: 2
Type: MC
Page Reference: 19
Skill: Recall
Objective: 1.6 Explain what managers do—their roles, activities, agendas for action, and thought processes.
 
54) It has been estimated that the direct cost of absenteeism due to high work-life conflict is approximately
a. $1 – 3 billion per year.
b. $3 – 5 billion per year.
c. $5 – 7 billion per year.
d. $7 – 9 billion per year.
e. $10 billion per year.
 
Answer: b
Diff: 2
Type: MC
Page Reference: 21
Skill: Recall
Objective: 1.7 Describe the societal and global trends that are shaping contemporary management concerns.