Organizational Behaviour Understanding and Managing Life at Work 9th edition by Gary Johns Test bank

d. organizations depend on interaction and coordination among people to accomplish their goals.
e. all of the above.
 
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals of the field.
 
28) Effective management of organizational behaviour
a. is predicated on good prediction and explanation of behaviour.
b. is an example of the managerial task of analysis.
c. was the first or earliest goal of the field of organizational behaviour.
d. is impossible to achieve since each organizational member is a unique individual.
e. requires quick and decisive action on the part of management.
 
Answer: a
Diff: 2
Type: MC
Page Reference: 10
Skill: Applied
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals of the field.
 
29) A social invention for accomplishing goals through group effort is a(n)
a. managerial task.
b. contingency.
c. organization.
d. operative goal.
e. manager.
 
Answer: c
Diff: 1
Type: MC
Page Reference: 4
Skill: Recall
Objective: 1.1 Define "organizations" and describe their basic characteristics.
 
30) The interventions or technologies for change proposed by the field of organizational behaviour (such as certain forms of supervision and job design) most clearly reflect which goal of the field?
a. Prediction
b. Analysis
c. Explanation
d. Management
e. Innovation
 
Answer: d
Diff: 2
Type: MC
Page Reference: 11
Skill: Applied
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals of the field.
 
31) A supervisor is aware that a large proportion of his employees are absent on Fridays. However, he doesn't know why they are absent and he can't figure out what to do about it. Which goal of the field of organizational behaviour has the supervisor achieved?
a. Prediction
b. Analysis
c. Explanation
d. Management
e. Diagnosis
 
Answer: a
Diff: 2
Type: MC
Page Reference: 10
Skill: Applied
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals of the field.
 
32) If prediction and explanation constitute analysis, then management constitutes
a. change.
b. action.
c. behaviour.
d. structure.
e. reason.
 
Answer: b
Diff: 2
Type: MC
Page Reference: 11
Skill: Recall
Objective: 1.3 Define "management" and describe what managers do to accomplish goals.
 
33) Which of the following statements by managers reflects a recognition of contingencies?
a. "We took a real chance building the plant in that location."
b. "Those engineers should get out into the real world once in a while."
c. "If my employees work hard, I'm friendly. If not, I crack down."
d. "I always try to treat the union steward with courtesy."
e. "The customer is always right."
 
Answer: c
Diff: 2
Type: MC
Page Reference: 14
Skill: Applied
Objective: 1.5 Describe the "contemporary contingency approach" to management.
 
34) Which of the following is NOT usually a requirement for organizational survival?
a. The continuing membership of particular, specific individuals in the organization
b. The ability to induce persons to join and remain in the organization
c. Innovative activities which go beyond members' usual assignments
d. The reliable performance of usual assignments
e. Flexible and innovative behaviour
 
Answer: a
Diff: 2
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.1 Define "organizations" and describe their basic characteristics.
 
35) When we say that the relationship between job satisfaction and turnover is contingent on the labour market, we mean that
a. the condition of the labour market influences the extent to which satisfaction predicts turnover.
b. job satisfaction depends on the condition of the labour market.
c. turnover will result in job dissatisfaction when jobs are plentiful.
d. turnover is wholly determined by the condition of the labour market.
e. workers will be less likely to quit their jobs in a strong labour market.
 
Answer: a
Diff: 3
Type: MC
Page Reference: 14
Skill: Applied
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals of the field.
 
36) Which statement reflects a recognition of contingencies?