Business Communication Essentials 5th Canadian Edition by Courtland L Bovee test bank

Objective:  1-6
 
64) Oral communication can be more difficult for multilingual audiences because it ________.
A) requires mind mapping
B) commutes information
C) promotes socialization
D) happens in real time
Answer:  D
Diff: 1     Type: MC     Page Ref: 21
Objective:  1-6
 
65) When writing for multilingual audiences, you should ________.
A) use slang and jargon
B) use plain language
C) spell numbers out instead of using figures
D) use transitions sparingly
Answer:  B
Diff: 1     Type: MC     Page Ref: 21
Objective:  1-6
 

66) When writing for multilingual audiences, you should ________.
A) use slang and jargon
B) avoid plain language since it appears condescending
C) use unambiguous language
D) use transitions sparingly
Answer:  C
Diff: 1     Type: MC     Page Ref: 21
Objective:  1-6
 
67) Advanced systems for videoconferencing cannot ________.
A) contribute to and edit the same document from remote locations
B) convert email and IM into voice messages
C) automatically forward incoming calls
D) replace the need to periodically meet in person
Answer:  D
Diff: 1     Type: MC     Page Ref: 23
Objective:  1-7
 
68) When expanding your social networks online be careful to ________.
A) allow virtual teams to collaborate on developing and editing documents
B) add new blog posts, podcasts, and other content
C) put limits on posts and updates you receive
D) hold meetings and conferences in virtual worlds
Answer:  C
Diff: 1     Type: MC     Page Ref: 23
Objective:  1-7
 
69) As the sender of information online, be sure that ________.
A) you provide all detail possible
B) the message is marked "Urgent"
C) your messages are meaningful and important to your audience
D) your messages use BCC lists
Answer:  C
Diff: 1     Type: MC     Page Ref: 23
Objective:  1-7
 
70) In order to use communication technology effectively, you should NOT ________.
A) use the powerful filtering and tagging capabilities of your system
B) let technology overwhelm the communication process
C) connect with people face-to-face frequently
D) limit your presence on online social networks
Answer:  B
Diff: 1     Type: MC     Page Ref: 23
Objective:  1-7
 

71) In order to communicate effectively using technology, you should ________.
A) subscribe to as many blog feeds and Twitter follows as you can
B) become an expert in most technologies
C) use technology to completely do away with face-to-face communication
D) become familiar with the basic features and functions of the tools you use
Answer:  D
Diff: 1     Type: MC     Page Ref: 23
Objective:  1-7
 
72) In order to communicate effectively using technology, you should ________.
A) use blog feeds and Twitter follows to the maximum extent possible
B) become an expert in most technologies
C) use technology to completely do away with face-to-face communication
D) try to isolate high-priority messages that need your attention
Answer:  D
Diff: 1     Type: MC     Page Ref: 23
Objective:  1-7
 
73) In order to use communication technology effectively you should NOT ________.
A) use the powerful filtering and tagging capabilities of your system
B) routinely activate visual alerts for incoming messages
C) connect with people face-to-face frequently
D) limit your presence on online social networks
Answer:  B
Diff: 1     Type: MC     Page Ref: 23
Objective:  1-7
 
74) When using communication technology, it is important to ________.
A) use blog feeds and Twitter follows to the maximum extent possible
B) reconnect with people on the phone or in person frequently
C) use technology to completely do away with face-to-face communication
D) pay equal attention to all the information—immediately useful or not—that you receive
Answer:  B
Diff: 1     Type: MC     Page Ref: 28
Objective:  1-7
 
75) Communication becomes less important as you take on leadership and management roles.
Answer:  FALSE