Business Communication Essentials 5th Canadian Edition by Courtland L Bovee test bank

A) A disgruntled employee of one of your competitors has offered to reveal details of his company's new strategy if you were to hire him. This competitor has in the past poached key executives from your company and engaged in industrial espionage in other ways.
B) You are manager of a large facility in a country where paying bribes to public officials is a way of life. Your company has a zero-tolerance policy toward bribing, but the officials are threatening to close down the factory, rendering several thousand workers jobless, if you don't comply.
C) It has been brought to your notice that the company competing with you for a major contract is trying to bribe and influence decision makers in a bid to get the contract. Some of your executives feel that your company should also do the same because getting this contract will make a big difference to the company's future.
D) The last inspection at your plant revealed structural problems with some of the buildings that, if not fixed immediately, could compromise worker safety. However, your company is low on funds and taking on repair work will push the company into the red.
Answer:  B
Diff: 3     Type: MC     Page Ref: 16
Objective:  1-5
 
45) In a low-context culture, ________.
A) people rely more on the circumstances surrounding the message to convey meaning
B) the primary role of communication is to build relationships
C) people rely more on the explicit content of the message to convey meaning
D) people rely more on cues to convey meaning
Answer:  C
Diff: 2     Type: MC     Page Ref: 18
Objective:  1-6
 
46) In a low-context culture, ________.
A) the primary role of communication is to exchange information
B) people rely less on the explicit content of the message
C) people rely more on the circumstances surrounding the message to convey meaning
D) people rely more on situational cues to convey meaning
Answer:  A
Diff: 2     Type: MC     Page Ref: 18
Objective:  1-6
 
47) In a high-context culture, ________.
A) people rely more on circumstances surrounding the message to convey meaning
B) the primary role of communication is to exchange information
C) rules and expectations are spelt out through explicit statements
D) the conveyed meaning is encoded into the message itself
Answer:  A
Diff: 1     Type: MC     Page Ref: 18
Objective:  1-6
 

48) In a high-context culture, ________.
A) people rely less on circumstances surrounding the message to convey meaning
B) the primary role of communication is to build relationships
C) people rely less on the explicit content of messages to convey meaning
D) the conveyed meaning is encoded into the message itself
Answer:  B
Diff: 1     Type: MC     Page Ref: 18
Objective:  1-6
 
49) Which of the following is a high-context culture?
A) American
B) English
C) German
D) Japanese
Answer:  D
Diff: 1     Type: MC     Page Ref: 18
Objective:  1-6
 
50) Which of the following is a low-context culture?
A) Chinese
B) Indian
C) Canadian
D) Japanese
Answer:  C
Diff: 1     Type: MC     Page Ref: 18
Objective:  1-6
 
51) Which statement is NOT true in negotiations between business people from high and low-context cultures?
A) The degree to which a contract is binding may be interpreted differently by each party.
B) Internationally recognized protocols will mitigate most sources of confusion.
C) Each party may place differing value on the relationship that is built.
D) A preference for direct versus indirect styles of negotiation may cause impatience for low-context negotiators and offense from high-context negotiators.
Answer:  D
Diff: 2     Type: MC     Page Ref: 18
Objective:  1-6
 

52) Which of the following is TRUE about how cultural context can present communication challenges?
A) A person from a low-context culture is more likely to view a high-context person's work culture as insensitive to group harmony.
B) A person from a high-context culture is more likely to consider personal pledges more important than contracts.
C) In a low-context culture, people are more likely to consider gestures and tone of voice when receiving a message.
D) In a high-context culture, the rules of everyday life are stated explicitly.